Went once before and got an oil change. No problems. in and out good service. Took my car back a couple months later because it was running funny (shaking and sputtering). They listed 7 things that needed to be done to it to get it back up and running. It would cost $900.00. I didn't have the money so i got one thing done (Major Tune up 3 and 4 cylinders) and that cost $334.00. It didn't fix the problem so I took it to another mechanic. He got back to me in less than an hour and all he said was the problem was detected was a Cylinder 1 misfire. He said everything else was good. All I paid for was a Ignition Coil and plug, and spark plug. paid $196.00. Car runs like new now and nothing is wrong. Not sure what Honest 1 was looking at. I paid 350 and nothing was fixed, and they wanted to charge me a total of 900.00 for other work to be done. My first experience was great but this one was to bad not to pass up and give my opinion. I could of saved my 350 somewhere else.
Dear Daniel, First off I want to say Thank You for your feedback. We strive to provide Excellent Customer Service for every customer. We also appreciate you coming back to use our services. When we first diagnosed the vehicle we found that the Valve Cover Gasket was leaking oil onto the coils, this was creating a short. Upon Mike's presentation of items that needed to be repaired. The diagnostic showed PO302-Cylinder 2 Misfire Detected. You stated that you would repair and replace the Valve Cover Gasket and the #2 Coil. That being stated,you authorized us to do a Basic Tune-up without the Coil. The Deferred Service items $556.11, that were recommended are items we found needed your attention.. The main item that was needed was the Valve Cover Gasket which had been leaking on the coils . The work for the ignition Coil that was done by your mechanic was the work that you stated to my Service Advisor that you would do after leaving our Service Center. Once again thank you for your business, If you have any other questions or concerns please feel free to give us a call.
- Honest-1 Auto Care Carrollwood