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Tampa Auto Repair

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(813) 252-4714
Se Habla Español
updated hours:
Mon - Fri: 7:00 AM - 5:00 PM
Sat: 8:00 AM - 4:00 PM
SUN: CLOSED
5

Great customer service and quick service.

Thank You ! We value your feedback .

- Honest-1 Auto Care Carrollwood
5

I appreciate the friendly manner here and the explanation of work to be done. I will definitely be back when work is needed in the future!

Thank You ! At Honest-1 We guarantee our Open Service Commitment. We give you a full explanation of the work being done, and then we will tell you what work can wait till later.

- Honest-1 Auto Care Carrollwood
5

Really clean facilities. Very friendly staff. Quick service. I'm very impressed and will be back!

Thank You ! We strive to change the way you think when it comes to Auto Repair.

- Honest-1 Auto Care Carrollwood
5

Listen to my concerns. Understanding. Willie my service tech he explained everything in a clear manner. Willie is very knowable, careing. I am very pleased with the service I received.

Thank you, at Honest-1 the most important part is you.

- Honest-1 Auto Care Carrollwood
3

I left my car for an oil change and went around the corner for breakfast. I was told I would be called if anything additional was needed. I came back 45 min later only to find that the oil change had not even been started and they were waiting for me to return to approve additional repairs. The inspection was thorough but feel my time was wasted.

Thank you ! We strive to get a full 5 star rating from you in the future.

- Honest-1 Auto Care Carrollwood
5

Where to begin - I first went to Honest-1 Autocare when they first opened. It was close to our house and they provided a shuttle service. My first experience was just okay. When they opened they had a completely different front staff. My husband's car was serviced fine but, the customer service was lacking from everyone except George, the owner. I took a chance and took my car back for an oil change and to get an estimate for a 30K service check-up. Even though I wasn't thrilled with my first customer service experience, I decided to give it another try because I had had the opportunity to talk with George during my initial visit and I liked him enough to give his shop another try. To my pleasant surprise the entire front staff had been replaced. Since they opened in July we have brought our cars there about 6 times. I read through all of the reviews and was surprised to see negative reviews and that people felt they were getting ripped off. I also looked to see if it was around the time when they had first opened which would've explained the negative reviews. First and foremost, they stand behind their work. They are personable and knowledgeable. If there's an issue after your car has been fixed you can bring it back and get your questions answered or car adjusted if there's a problem. If you just complain without giving them the opportunity to fix it than it's a lose-lose situation for both the business and the customer. On 2 separate occasions 2 other customers had thought that they had had work done on their cars prior to bringing it to Honest-1. When Willie showed them the parts from their cars and explained to them there's no way the work could've been done because of various reasons he told them to call those other shops back and ask what they did because the parts would have been newer and in better condition and they wouldn't be having the problems that they were currently having with their cars. He didn't try to sell them additional services, he was more concerned that these customers had thought they had work done on their cars when they there was no evidence that they had. When Honest-1 has replaced parts in our cars they have brought me into the maintenance bay to show me and have even asked me if I want the parts. How more honest can a company get than that? I have had personal interactions with all of them - George, Willie and Gabby. They are great. The shuttle service is convenient and fabulous. The waiting area is clean and inviting. If I had to bring my kids while my car was getting serviced they wouldn't want to leave because there are a number of things to keep both kids and adults busy. Additionally they provide a variety of snacks and beverages, including healthy options so you will not go hungry. We stayed with our last mechanic for 10 years and left only because we relocated out of state. We have found our "go to" auto repair shop here in Tampa. Simply put, they're AWESOME.

Thank You so much for your Review. We greatly value you joining our Honest-1 Family !

- Honest-1 Auto Care Carrollwood
4

Came in for a n oil change. The mechanics found problems with the brakes. I will be back on Thursday.

Thank you for trusting your vehicle at Honest-1 Auto Care !

- Honest-1 Auto Care Carrollwood
5

Excellent service good price

Thank you, we greatly appreciate your feedback !

- Honest-1 Auto Care Carrollwood
4.5

I can say that honest1 auto care did a perfect job on my truck they have a great waiting room and are very professional staff Willie fiixed a problem on my truck no one else fix I will be back for all Auot repair needs.

Thank You for your feedback ! We strive to get that Full 5 Star Rating from you in the future.

- Honest-1 Auto Care Carrollwood
4

Excellent customer service and very covenient. Only issue I have is that when I called (earlier) to ask the cost of replacing the blower motor, I was told to bring it in for free estimate because they had to see it. When I did bring it in there was a $56 fee for diagnosis

Thank You for your feedback, At Honest-1 We do offer a Free Visual Inspection on our vehicles, At the time of your Visual Inspection if we have to diagnose the vehicle further. There will be a cost associated with this service. Thank you for trusting Honest-1 Auto Care with your vehicle.

- Honest-1 Auto Care Carrollwood
Honest-1 Auto Care Carrollwood is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care Carrollwood (813) 252-4714 if you have any issues in accessing any area of our website.