Always a pleasure dealing with George and Willie, professional, friendly, courteous, quick, and as their name says, honest. I walk in, hand them my keys, then log in and continue working at the great workstations and on the wifi they provide while I wait. Even coffee, other drinks, and snacks available. Nobody else does it all this good.
I believe that when you find a mechanic that you can trust, hold on to them. Carrollwood store has worked on my daughters 05 Kia performing maintenance and oil changes on numerous occasions and I have found them to be straight forward and have never had any issues. I will keep using them and recommend them.
I want to especially thank Dr Willie Vázquez who was very kind to me. sincerity and professionalism. +5 stars to this place.
I’ve had some issues with the axle but Honest 1 has consistently backed their work. Willie is always there to explain everything and work with the customer
Very welcoming, clean lobby and waiting area. Even had a complimentary massage chair. Full of complimentary drinks and snacks with a great variety. Spacious seating with desks and lounging. Bathroom very clean and also spacious. The gentlemen that assisted me for my car thoroughly explained what my car's issue was and showed me. Very reasonable rates for wheel balance and alignment. Unfortunately they didn't have my tire size so had to go to Walmart but otherwise I would have gone with them for everything. Very pleasant experience. Will return automatically for regular maintenance.
What a great experience! The owner was super nice, extremely helpful & very personable as was the manager! My oil change & tire pressure corrected on all 4 in 30 minutes. No additional sales pitch for unnecessary parts, which I really appreciated. The waiting room was very clean as was the restroom. I felt very comfortable there. I will be back & I'm also sending my son-in-law. I went to my car & on the dash was a small bag of chocolate chip cookies - how sweet!
My new go to auto repair shop. George and Willie are awesome. Thank you guys.
Honest 1 Was very professional and dare I say honest. I thought that I needed a oil change. George said that I had 1800 miles left. Some other shady shop would have changed the oil. Nice touch. A snack bad on the dash. Thanks Willy, George and crew!!